Crookiteye Radio currently offers digital products and services. Because digital products are delivered electronically and cannot be physically returned, purchases are generally non-refundable once the digital product has been delivered, downloaded, accessed, or otherwise made available to the customer.
Refund Eligibility
Refund requests may be considered in limited situations, including:
- Duplicate charges.
- Billing errors.
- A digital product that cannot be accessed because of a verified technical issue that we are unable to resolve.
If you experience a problem with your purchase, please contact us before filing a payment dispute so we have an opportunity to assist you.
Approved Refunds
If a refund is approved, the refund will be returned to the original payment method used for the purchase.
Processing times may vary depending on your bank, card issuer, or payment provider.
Digital Products
Because our current products are digital, there is no physical merchandise to mail back and no return shipping address is required.
Once digital content has been delivered, downloaded, accessed, streamed, or otherwise made available, refunds are generally not available except where required by law or where we approve a refund under the circumstances described above.
Consumer Rights
Nothing in this policy limits any refund, cancellation, or consumer rights that may be required by applicable law.
Need Help?
Contact us at info@crookiteyenetwork.com with questions concerning purchases or refund requests.